Warranty Information

All LED Products: 2-Year Replacement Limited Warranty

Evening Star Lighting, LLC carries a minimum 2-year limited warranty on all LED products for manufacturing defects or product failures. Select products may carry more than a 2-year warranty, which will be documented on the product page. If you experience an issue with a product, a technician from our support team may be able to diagnose the issue. Technical support is available by phone, chat and email. The warranty is valid and only applies when Evening Star Lighting's products are properly used for their intended applications.

Select Products: Limited Lifetime Warranty

Evening Star Lighting, LLC warrants that products carrying a lifetime warranty will be free from defects in the material and workmanship for the lifetime of the product. If an LED or other internal component fails, return the product Evening Star Lighting, LLC. for inspection. If, after inspection, Evening Star Lighting, LLC verifies that the defect was not caused by negligence, abuse, unauthorized repair or disassembly, we will replace the product with the same product. In the case the exact product is no longer available, a product of equal value may be substituted. Warranties are non-transferable. Warranty terms and policies are subject to change without notice.

A copy of the invoice is required for warranty repairs or replacements. As stated above, all products are warranted for 2 years from the date of purchase, select products have extended warranty periods. Warranty is void when products are used in applications for which they are not intended—such as connecting a 12-volt LED fixture to a 15 volt tap on a transformer intended for incandescent lamps. Please call or email to notify us prior to returning items for warranty repair or exchange. Return shipping costs are the sole responsibility of the customer. All product specifications are subject to change without notice.

Promotional Discounts

We do not provide promotional codes upon request. Please do not contact us requesting a promotional code.

Occasionally, promotional discount codes can be found in print or online advertisements, are sent via email or are available through other events or mediums. These codes are normally used to receive a percentage discount off your order. Promotional codes may be discontinued at any time without notice.